Heroic Facebook employees in Dublin helped save a man who was considering taking his own life after coming across worrying messages posted on his wife's page.
The man living in India had moved location in the country after an argument with his spouse two weeks previously.
The FB team in Ireland came across the messages just before 8pm, immediately contacting police in India to inform them about the posts.
The five hour operation involved over 50 officers from Delhi and Mumbai who managed to track a phone number and address to get in contact with the man's wife.
After getting in contact with the woman, officers discovered that she was okay but found that her husband was using her account.
Police immediately spoke to the troubled man and kept him on the line while other officers tracked down his address and found him.
Deputy Commissioner of the Police Cyber Crime Unit, Anyesh Roy described the activity as "alarming" and said the "operation was tough".
He said: “I spoke to the man, who was in psychological distress and crying, and counselled him, even as a local police team rushed to the address.
"I am happy that we could save the man’s life. We are thankful to Facebook, it's officials in Ireland who alerted us on time about the man’s suicidal tendency and to the Delhi Police official, who in turn informed us about it.
"The operation was tough because we had limited information. The end result was heartening."
A spokesperson for Facebook said, “We want Facebook to be a platform where everyone feels safe and empowered to communicate. Our Community Standards include policies on self injury or suicide.
"We have built these policies and enforcement approach with help from experts in suicide prevention and safety.
"When there’s risk of imminent harm, we work with emergency responders who can help. We also provide people who have expressed suicidal thoughts, or are worried for friends with such tendencies, with support options and resources."
If you or someone you know are in a crisis situation please call our 24-hour Freephone helpline on 1800 247 247 or text HELP to 51444.
