Even if you’re loath to give more money to one of the world’s richest men, it’s kind of hard to avoid ordering from Amazon. Love it or hate it, there’s no denying the convenience factor. It’s sort of like the Walmart of online shopping.
Amazon seems to sell practically everything. It’s also got a reputation for having a simple return policy that further entices buyers.
One customer claims that Amazon’s return policy isn’t quite so simple for one item: cat food. They say that the company asked them to prove that their cat didn’t like the food in order to return it.
As they run large social media accounts dedicated to their cats, naturally they filmed it for content.
Mika and Mocha’s Facebook reel includes the text overlay, “POV: You order 10 lbs of cat food and want to return but Amazon wants ‘proof’ your cat doesn’t like it.”
In the video, Mocha sniffs a bowl of food. Then Mocha scratches the floor in the direction of the bowl. The move is reminiscent of a cat covering its bodily waste in a litterbox.
They captioned the short clip, “Here’s your proof. Is it obvious enough?”
It’s not entirely clear if their claim about Amazon is serious or not. Either way, the video is sending peals of laughter reverberating throughout the comments.
Amazon return policy
Amazon is widely known for having a simple return policy. Most items can be returned for a refund or exchange within 30 days of delivery.
The company also accepts returns at Whole Foods, Kohl’s, UPS, and at Amazon storefront and locker locations.
There are some exceptions to the return policy, however. For example, you only have seven days to return an unread book you accidentally purchased; on the other hand, you can return birthday gifts someone else bought you from your gift registry for 90 days.
Some items are not returnable. These include perishables, customized products, and pet medications, per Amazon.
The company’s website doesn’t mention its policy for cat food returns. If the food was some type of personalized item or contained medicine, it is possible that it would not be returnable under Amazon’s policy.
Amazon didn’t respond to an email sent Friday morning.
One picky feline
Whether Mika and Mocha’s post was serious or not, people found it highly relatable.
Cats are notoriously fickle creatures. It can be difficult to predict their behavior from one minute to the next.
This extends to their eating preferences. The food they like today may be viewed as if it’s poison tomorrow. You just never know.
People shared their cats’ strange predilections in the comments.
One person wrote, “My cat did this when I tried to introduce a new food, he made it extremely obvious, mimed taking a dump in the bowl, then covering it, gave me a withering scowl and prowled off. I had witnesses.”
“When my cats were kittens, I tried meow mix. My pepper let me know she hated it by spilling water on it and covering it with a towel. No more meow mix,” another said.
A third said their cat went so far as to pretend to eat food he didn’t like.
Most people simply laughed.
As a Facebook user named Laura put it, “lol the cat thinks it belongs in its litter box.”
Mika and Mocha did not respond to a Facebook message or an email sent Friday morning.
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