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Newsday
Newsday
Business
Carrie Mason-Draffen

Help Wanted: Social Security doesn't credit account when overpayments are repaid

DEAR CARRIE: I have been using a credit card to reimburse the Social Security Administration for a disability overpayment to my daughter. Unfortunately, Social Security is not crediting my payments to my daughter's account. My credit card statements show that the agency has taken my payments, but nobody can tell me whom to contact to have these payments properly credited. Whom can I contact to straighten out this situation?

_ No Credit for Card

DEAR NO CREDIT: I turned to Linda Lauria, spokeswoman in Social Security's New York Regional Office in Manhattan, for help.

She recommends that you go to your local Social Security office with your credit card statements.

The local office, in turn, will contact the Philadelphia-based Mid-Atlantic Program Service Center, which processes credit-card and other payments received by the Social Security Administration, Lauria said.

"If his statements are showing that payments are being made to SSA but his daughter's record is not being credited with the payments, the local SSA office will need to contact (the processing center) to resolve the matter," she said.

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