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The Guardian - UK
The Guardian - UK
Technology
Jack Schofield

Help wanted!

At the moment I'm in San Diego for the O'Reilly Emerging Technologies conference, which starts tomorrow. I should be staying at the expensive Westin, where the conference is being held, but booked into the cheaper Comfort Inn since its Web site said it had broadband in the room. Which I need. Desperately.

Today, I tried to connect, only to find it didn't work. (It connects and gives me a DNS but doesn't find a server.) I rang the help number given on the modem, to be answered by someone who was offering a wireless service, knew nothing about the connection I was trying to use, but would get someone to ring me back. (They haven't, yet.) So I asked the hotel, to be told: "the broadband doesn't work, the company that we work with went bankrupt." I've already paid for the room upfront, so now I'm stuck -- unless someone out there has a better idea!

No wags suggesting Ask Jack, please ;-)

More bad news: I tried three of my corporate iPass numbers for San Diego and only got "busy". Not for the first time, iPass fails. [Update: tried iPass again and it worked first time, though only at 26.4, so AOL still edges it.]

The good news: AOL worked first time. It almost always does. I've been travelling with AOL for almost a decade and it has saved my bacon more times than I care to remember.

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