- Hargreaves Lansdown, one of the UK’s largest retail investment platforms, has apologised to customers for significant IT issues affecting its website and app.
- The technical problems, reported extensively on Thursday evening and Friday morning, prevented clients from logging into their accounts, viewing transactions, or accessing services.
- The outage meant customers were unable to place trades, add or withdraw money from their accounts, or manage their investments during a period of heightened financial market volatility.
- Hargreaves Lansdown assured users that there was no evidence of a cyber incident or data breach, confirming that all customer assets and data remained secure.
- The issues occurred less than two weeks before the end of the financial year, a critical time for many investors, and amidst fluctuating oil, gas, and stock prices due to global events.
IN FULL
Hargreaves Lansdown IT outage halts customer trades and transactions
