A hotel once described as the ‘worst in England’ actually gets a fair bit of love from customers.
The Britannia Leeds Hotel, based in Mill Green View, hasn’t always been a hit with those who’ve stayed there - as posts on TripAdvisor attest to.
Going back a few years, one customer was incredibly disappointed by their visit and described it as the ‘worst hotel in England’. In the November 2010 post, they wrote: “Seriously, if you consider staying at that hotel, forget it, email me and stay at my house, I would never forgive myself for letting anyone stay there.”
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Unsurprisingly, it was a one-star review, and there are other more recent one-star reviews of the venue on TripAdvisor, but some people have a soft spot for the Britannia and think it has improved in recent years.
Last year, Tommy J gave it a five star rating. He wrote: “I often stay here for work and rarely have any problems the rooms are clean and the reception staff are always helpful.
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"Michelle who works behind the bar provided excellent service and has great product knowledge. The happy hour is great value.”
While in another five star review, another customer said: “Staff couldn't have been more helpful, especially Sharon, Catherine and Natasha. Hotel was very clean, the meals were good and there was plenty to eat.”
Some customers have described their visits as a little hit and miss. There’s arguably some truth in that with the Britannia Leeds Hotel currently holding a two-and-a-half stars rating out of five on TripAdvisor - that’s taken as a reflection of over 1,000 reviews.
If you’d like to give the hotel a try for yourself you can book a room by visiting their website.
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