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Daily Mirror
Daily Mirror
Business
Emma Munbodh

Halfords reopens 34 more stores and garages with "no contact" rule

High street chain Halfords has reopened a further 34 stores, including 22 of garages as part of efforts to ease lockdown measures - though shoppers still won't be able to enter its branches.

A total of 346 stores are now open - out of a possible 446, many of whom remained open during the pandemic.

Halfords is allowed to stay open because it is considered an essential retailer that provides a crucial service to the nation, however like DIY chains, it made the decision to close a number of stores back in March to help mitigate the spread of coronavirus.

While branches are now open, customers are still not allowed to enter stores, with interaction limited where possible.

The retailer is also no longer accepting cash payments - telling all customers to pay for their goods online before heading to the store.

Shoppers can then drive to a collection point or collect their items at the store entrance.

Halfords is classed as providing an essential service to the nation (Bloomberg)

The bikes and motoring retailer said it has put a number of measures in place to protect staff and customers, such as social distancing measures, a range of PPE and new drive-in services to help reduce contact.

The chain said it has "fundamentally changed the way its garages and stores operate" in order to comply with new safety measures.

You can order items online and pick them up, but you have to collect them from the store entrance where a staff member will assist you.

Click and collect is free - but if you want something delivered to your home it costs £3.99, or is free for orders worth more than £40.

At garages, only one customer is allowed to enter the reception area at a time, and the company is allowing at least five minutes of ventilation before moving cars into the service area.

It also uses plastic wrap on steering wheels and gear levers on repair and service jobs.

Halfords is still offering services such as windscreen chip repair, wiper blade fitting, number plate fitting, roof boxes and bars fitted for cars - although some less essential services are suspended.

For example, you cannot currently get a car stereo fitted.

Similarly for bikes, stores will service your brakes and gears, replace tyres or change brake pads, however bespoke services are not currently being provided.

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