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Edinburgh Live
Courtney Pochin & Katie Williams

Hairdresser calls out customers for 'wince-inducing' comments during appointments

A hairdresser has admitted there are certain things customers say that make him 'wince'.

Getting your hair done can be a real treat and many will find themselves having a good old chat with the hairdresser - with some divulging their darkest secrets.

Now one hairdresser has warned of certain things that people should just not say when they are in the salon chair during an appointment.

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Luke Gregory, a Senior Colourist at SALON64 in London, has shared what comments make him 'wince' and what should be avoided if you can manage it during your next trip to the salon.

Speaking to The Mirror he said he never wants a client to say "we can always change it back".

He explained: "This is a phrase clients say often that makes me wince," he admitted. "You should never go in with this as your starting idea or as a caveat. If you're unsure, maybe it's the right colour but certainly the wrong time."

He went on to say that the same applies to those who tell him they hope their partner/parents/friends will like their new look.

"You're doing it for you, not for them," the expert proclaimed, before continuing: "Own any bespoke style that your stylist will have carefully crafted for you. Be proud and be confident in your own choice."

Gregory also told how frustrated he gets when customers ask if their hair colour will "last okay" while using cheaper supermarket shampoos or 2-in-1 shampoo and conditioner products instead of the salon standard products.

"To put it simply, no. Why invest so well in your hairstyle only to let it fade quicker, lose that glossy shine and make your icy blonde brassy, with what is effectively a nice-smelling dish cleaner - don't believe me? Compare the ingredients!"

His colleague, Ricky Walters, the owner of SALON64 also added that the worst comment in his opinion is when someone says: "This cut will look great once it's grown out".

Ricky added: "Yes, believe it or not, this has been said inside the salon while having a haircut. It's coming from a good place though.

"What clients usually mean is that this haircut looks great now but will also grow out nicely into a softer shape. Which if done right, most perfectly executed cuts should grow out very nicely indeed."

He adds that he also doesn't want to hear people tell him they cut their own fringe, as it's just unnecessary at this point.

"Although we are proud to see our clients trying their best at home, lockdown was years ago and salons have been open for quite some time. Like SALON64 many salons would offer complimentary fringe trims for their long-term clients, simply call and book."

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