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Daily Record
Daily Record
Lifestyle
James Andrews & Sophie Law

Greggs scraps reopening Scots stores over excited crowds fears

Greggs was set to reopen its doors to serve up steak beaks and sausage rolls to the nation.

But the bakery chain has had to reverse its plans after seeing how excited people were at their return.

We told how Greggs announced on Monday they would do a 20-shop trial in Newcastle with the aim of getting 700 stores back in service, including a handful in Scotland.

But they are now being forced to do the trial "behind closed doors" due to the risk of "excessive numbers of customers" flocking to their nearest Greggs and breaking social distancing measures, The Mirror reports.

"Due to significant interest in our 20-shop trial, and the risk that excessive numbers of customers may plan to visit Greggs, we will now initially operate these trials behind closed doors in order to effectively test our new operational safety measures," a spokesman said.

The bakery chain has had to reverse its plans after seeing how excited people were at their return (Getty Images)

"It was never our intention to attract high levels of customers to these trial shops, and therefore we have decided to temporarily update our test plans and operate behind closed doors only.

"We will continue to review this as we undertake our initial tests and will invite walk-in customers into our shops only when we can be confident of doing so in the controlled manner we intended.

Greggs chief executive Roger Whiteside said he hoped the trial would let the bakery find out what changes need to be made to operate safely and meet social distancing guidelines.

But that doesn't mean plans for Scottish stores to open are scrapped entirely - merely delayed for a while.

In a letter to staff late last month, Whiteside said he hoped to open around 700 stores, including 150 franchise shops, with new operational measures in place from June 8.

"We expect it will only be possible to open this many shops if the Government has taken a first step in relaxing the lockdown, which could be to open the schools," the chief executive said.

"This timing may change depending on future Government announcements."

The company predicted that sales in the stores will be "significantly lower than normal" while social distancing measures are in place.

Whiteside said it then intended to open all of its 2,050 stores by July 1, when the Government's current furlough support package is due to end.

There is no word as yet whether the delay in opening the first stores will significantly affect this target.

Greggs bucked the trend of many fast food outlets and cafes when it closed shops - telling all staff they would retain 100 per cent of wages while on furlough, rather than the 80 per cent on offer at many of its rivals.

A Greggs spokeswoman said: "We want to play our part in getting the nation back up and running again, so we are planning to conduct a limited trial with volunteers to explore how we can reopen our shops with new measures in place that keep our colleagues and customers as safe as we can when we re-open at scale."

Rivals such as Burger King and KFC have already reopened a small number of sites in Scotland for takeaway and delivery.

McDonald's has given no official date, and is conducting trials behind closed doors, but that the chain has not denied reports that put the reopening at mid May.

To keep up to date follow our coronavirus live blog.

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