A gran with crippling arthritis was left overwhelmed by the kindness of an Iceland staff member when he offered to help her with her shopping.
Myra Gore was making her usual trip to her local store in Ellesmere Port, Cheshire.
Following the death of her husband five months ago, the 76-year-old has to organise her own food shop.
However, due to her arthritis, she finds it difficult to walk around aisles and then carry the bags home, so she uses a special service that Iceland offer, the Liverpool Echo reports .
Her granddaughter Cheryl explained: "My grandad used to do all the shopping, he was quite savvy online so he would order it to be delivered.
"But my nan doesn't really know how to use the Internet, she can't send an email or anything so she uses Iceland's service where you can shop in store and have your groceries delivered to your door later on."
She made her usual weekly trip to the store, and after selecting her items, she made her way to the checkout tills.
When she got there, Myra was told that she didn't have enough items to get the home delivery option, like she normally does.
She began putting her things back on the shelves, when two Iceland employees approached her with a heartwarming offer.
One of the workers said they were finishing their shift soon and would be able to give her lift home with her shopping.
Cheryl said her nan was "completely overwhelmed" by the offer, as without their help she would have been forced to make a number of trips to the shops to pick up items one at a time.
She said: "The thought and what they did, it has just touched us all.
"Nothing like this has ever happened to her, actually nothing as kind as this has ever happened to our family.
"My nan was just really grateful, all of the staff were so thoughtful and kind to her."
