Get all your news in one place.
100’s of premium titles.
One app.
Start reading
Liverpool Echo
Liverpool Echo
Entertainment
Lottie Gibbons

Gogglebox viewers angry over key feature of show missing

Gogglebox viewers complained after a key feature of the show appeared to be missing.

The new series of Gogglebox started four weeks ago, and fans were delighted to see their favourite TV critics return to their screens.

However, viewers have been disappointed by the lack of subtitles available online at All 4.

READ MORE: Gogglebox fans spot huge change with Stephen and Daniel on show

Taking to Twitter, some viewers were unable to watch the show due to there being no subtitles.

Lisa tweeted: "#gogglebox @Channel4 PLEASE GET THE SUBTITLES WORKING AGAIN ASAP!!! Channel Five has, so why can't you???"

J Davy wrote: "Channel 4 still haven't got their subtitles sorted #Gogglebox."

A third commented: "Come on @Channel4 sort your s*** out.... no subtitles still! Spoils #gogglebox for me and deaf boyfriend."

Claire said: "It has been over two weeks and still NO subtitles for viewers on @Channel4 disgusting!

"It’s not easy to try and watch #Gogglebox #MAFS when you rely on them to help you understand."

Ashely added: "@Channel4 still no subtitles for #Gogglebox so a waste of time."

And Emma tweeted: "@Channel4 still no subtitles!! #Gogglebox."

Over the past few weeks, Channel 4 has been plagued by technical issues following a fire alarm at a broadcast centre.

On October 7, Channel 4 issued a statement, it read: "On Saturday 25 September 2021, Channel 4’s channels and on-demand services were significantly affected when the fire suppression system was triggered at Red Bee Media, the company that broadcasts our services.

"The building was evacuated and no one was injured, but as a result, we were temporarily off-air.

"Even though all our channels are now broadcasting again, the problems caused by the incident means we are still experiencing issues with programmes and adverts as well as with audio and video quality.

"Since the incident, we have also continued to have problems with our All 4 service and are not able to offer any programmes with audio description, subtitles or sign language.

"So, we would like to apologise for any problems you might still be experiencing as you watch your favourite shows. We want to reassure you that we are doing everything we can to return to a normal service as quickly as possible.

"Until then, bear with us if things don’t always go to plan. We are trying our best."

Receive newsletters with the latest news, sport and what's on updates from the Liverpool ECHO by signing up here

Sign up to read this article
Read news from 100’s of titles, curated specifically for you.
Already a member? Sign in here
Related Stories
Top stories on inkl right now
One subscription that gives you access to news from hundreds of sites
Already a member? Sign in here
Our Picks
Fourteen days free
Download the app
One app. One membership.
100+ trusted global sources.