Greater Manchester Police has asked people to report non-emergencies online as a number of staff from the communications team are self-isolating.
The force said a number of staff in the Operational Communications Branch (OCB), which receives 101 calls, were having to stay at home due to coronavirus.
Staff from the Transport Unit were assisting the department with a 'high volume ' of calls.
Assistant Chief Con Nick Bailey said: “All of our staff in OCB have worked extremely hard throughout this pandemic to help keep the communities in Greater Manchester safe and our technology has enabled many to work from home.
“However, inevitably, some of our officers and staff will be affected by the ongoing pandemic and may need to self-isolate for the safety of themselves, their colleagues and the public and we are supporting them in doing so.
“We have therefore had to redeploy some of our resources from the Transport Unit to assist colleagues in OCB on a temporary basis.
“Answering calls from members of the public is vital and moving officers into the department can help us to deliver our normal service.
"This is why we’re continuing to ask the public to report any non-emergencies online where possible.”
