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The Guardian - UK
The Guardian - UK
Technology
Jack Schofield

Gmail just gives a blank page in IE7

Woke up this morning to find my PC had been rebooted (ah, Windows Update), and when I went to Gmail, all I got was a blank page. I am running Internet Explorer 7 with IE7Pro installed on Windows XP SP2. Jack Schofield

I don't know how common this is, whether it's IE7Pro's fault, or whether Microsoft or Google is going to fix the problem. However, there is a workaround. You can still use Gmail from IE7 if you use the older interface instead of the buggy Newer Version. You can force it by adding ui=1 to the address:

http://mail.google.com/mail/?ui=1

Unfortunately, it doesn't seem to be enough just to tell Gmail that you want to use the Newer Version. What happens here is that Google simply ignores your preference and resets the interface to the Newer Version every time.

Another and perhaps better workaround is, of course, to use Firefox instead of IE7. That isn't an option for this particular machine, which spent last year as a Microsoft-only XP SP2 test box. (It's currently testing Avira AntiVir PersonalEdition Classic .)

Has anyone else run into this problem?

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