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Glasgow Live
Glasgow Live
National
Drew Sandelands

Glasgow supermarket to appeal rejection after bid to change delivery hours

An east end supermarket that was refused permission to change its delivery hours is appealing the decision.

Morrisons , on Barrack Street, had its bid to change when HGVs can deliver to the store refused in October last year due to fears over the noise impact on nearby homes.

Now, the supermarket chain is contesting Glasgow City Council’s call, which said the change in hours would cause “additional noise and disturbance”.

Morrisons say the application follows “a review of their existing store portfolio with a particular focus on operational matters”.

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Currently, delivery vehicles are restricted to arriving between 7am and 10pm from Monday to Saturday and 9am to 10pm on a Sunday.

The planning proposal requests changing this to 5am to 12pm from Monday to Saturday and 7am to 10pm on Sunday.

In a statement, Morrisons said: "This application forms part of a wider store review initiative and commitment to ensure that Morrisons stores are trading and operating as efficiently as possible, to deliver the strongest food store offer to its customers.

"This includes a review of store delivery times to ensure that there are no conflicts between store deliveries and trade.

"Store deliveries are driven by customer demand, where today’s consumer seeks to purchase merchandise at its maximum freshness and with the longest possible shelf life.

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"The pattern of shopping has also changed from the traditional '9 to 5' and to meet new demands Morrisons stores rely on a robust and consistent schedule of deliveries to underpin retail demand and to keep in line with the competition."

They say the current hours are detrimental to trading conditions, adding they are unaware of any noise complaints.

But, in rejecting the application, the Council said: "The proposal, if approved, would adversely affect the residential amenity of the occupants of dwellings on Gallowgate insofar as it would result in additional noise and disturbance in the morning and late at night from delivery vehicles arriving to and vacating the site environs."

The supermarket has submitted an acoustic report with is application, which was carried out by Paul Hartley Acoustics Ltd.

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That report concludes: "If we account of all relevant standards and guidelines pertaining to noise, it has been established that the servicing delivery noise falls below the level at which noise is likely to be considered a justifiable annoyance or nuisance and result in any loss of external amenity for the nearby residential premises."

Morrisons also say the changes would help reduce their carbon footprint as no HGVs would be idling during peak times. 

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