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Daily Mirror
Daily Mirror
National
Claire Galloway & Kelly-Ann Mills

Mum horrified as Tesco staff tell girl, 9, to stand outside in dark alone as she shopped

A mum has slammed Tesco after her daughter was told to wait outside under new supermarket shopping rules in the wake of the coronavirus pandemic.

Wendy Whitehead had been going to a local store in Haddington, East Lothian with her nine-year-old as says she was left in shock by the incident.

The single mum claims a security guard at the store, who appeared to be in charge of enforcing the rules, asked her to leave her daughter outside.

Speaking to Edinburgh Live she said: "It was after 7pm and was a very dark and a wet winter's evening.

"The young man wearing a fluorescent Tesco coat stopped us on entry and asked if we lived in the same household, if we had to shop together and if I could leave my daughter outside the store.

Do you think the mum should have been allowed in to shop? Join the debate below

The mum was shocked she was asked to leave her girl outside (AFP via Getty Images)

"I was very taken aback at the time and was quick to reply to him that I needed to shop, my daughter was 9-years-old.

"I am a single parent, it was dark and wet outside and I would not be leaving my child outside."

The mum added that she wished she had raised the issue at the time but was shocked and simply headed home after doing her shopping.

According to the Tesco website, they ask that only one person from each household comes in-store to do their shopping, explaining: "This is to reduce the number of people in-store at any one time and help maintain social distancing measures."

However, it does not further clarify on these rules when it comes to parents shopping with their children.

Tesco has apologised over the incident, explaining that it was a "mistake".

A Tesco spokeswoman said: “Since the start of the pandemic, we have focused on ensuring everyone can get the food they need in a safe environment.

"While we’re encouraging our customers to shop alone where possible, we understand that sometimes customers will need to shop with children and they are, of course, welcome to do so.

"In this case, a mistake was made and we’re sorry that the customer wasn’t happy with their experience."

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