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Reuters
Reuters
Business

Gatwick, UK's no.2 airport, shows flights on white boards after IT fails

Airport staff write on a white board as Gatwick, Britain's second busiest airport, was forced to post flight information on white boards after an IT glitch meant its digital screens failed in Gatwick, London, Britain, August 20, 2018 in this picture obtained from social media. TWITTER/ @EVDB /via REUTERS

LONDON (Reuters) - Gatwick, Britain's second busiest airport, was forced to post flight information on white boards on Monday after an IT glitch meant its digital screens failed.

The airport, 30 miles south of London which primarily serves passengers heading on short-haul flights to European destinations, said there were no flight delays linked to the issue, although a handful of people had missed flights.

"Due to an ongoing issue with Vodafone - a provider of IT services for Gatwick - flight information is not being displayed correctly on the airport's digital screens and is currently being displayed manually in the terminals," the airport said in a statement.

Airport staff write on a white board as Gatwick, Britain's second busiest airport, was forced to post flight information on white boards after an IT glitch meant its digital screens failed in Gatwick, London, Britain, August 20, 2018. REUTERS/Howard Goller

Pictures showed people crowding to see their gate numbers as a member of staff wrote up information on a white board during the busy summer holiday season.

"Gatwick would like to apologize to any passengers affected and expects Vodafone to resolve the issue as soon as possible," Gatwick, London and Britain's no.2 airport behind Heathrow, said in its statement.

Airport staff write on a white board as Gatwick, Britain's second busiest airport, was forced to post flight information on white boards after an IT glitch meant its digital screens failed in Gatwick, London, Britain, August 20, 2018. REUTERS/Howard Goller

(Reporting by Sarah Young, Editing by Paul Sandle)

People queue to enter the terminal at Gatwick Airport in southern England, Britain, May 28, 2017. REUTERS/Hannah McKay
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