A Gateshead hotel has reopened after a guest captured footage of a rat scurrying across the landing.
The footage was released by a disgusted guest at the Rowers Hotel in Dunston, who had booked to stay at the venue following a work Christmas party.
The guest, who asked not to be named, said: "There was a rat running across the landing, the tiles in the bathroom were stained.
"We were booked in for breakfast as well but we were gone before breakfast, you can catch Weil's disease from rats it can kill you."
The guest added: "There was a skip full of rubbish out the back, it was very uncomfortable and unpleasant."
OYO Hotels & Homes admitted that a "single rodent" had got into the venue due to improvement works at the St Omers Road property.
The company said it carried out a full investigation into the incident.
Now, in a statement released on behalf of the hotel's management on social media, it said the hotel has reopened and it has "no problem" with pests.
The statement said: "It was a very unfortunate and isolated incident.
"We’ve had builders in to make refurbishments.
"Unfortunately they have left the doors wide open and one rodent managed to get in and it has been caught.
"As a precautionary measure, we have had pest control in to confirm that there’s no problem. We are still open.”
