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Dublin Live
Dublin Live
National
Amy Donohoe

Gardai issue warning as fraudsters use HSE hack to scam people with calls and texts

Gardai have issued a warning to the public as fraudsters continue to use the HSE hack to scam people with calls and texts.

The Garda National Cyber Crime Bureau is continuing its criminal investigation into the cyber attack on the HSE.

It has not been confirmed that any personal records or data have been leaked but gardai said it is probable and would be a feature of these attacks.

An Garda Síochána, the HSE, the Department of Social Welfare or other state agencies have said they will not call anyone looking for personal information such as Date of Birth, PPS numbers or bank account details.

And gardai are encouraging people who may be victims of cyber related crime, particularly the recent criminal HSE cyber-attack to make a report.

Regular concerns of fraud and scams via email, text message and phone call include:

• Underpayment/ Overpayment for some goods or service

• Eligibility for a refund or Social Welfare payment

• Being investigated in relation to criminal activity

• Possible leak of Personal Information

Anonymous online fraudsters use automated phone calls, texts and emails with generalised information to contact random persons.

And the current automated phone call scams may appear to be from official numbers.

Anoyone with any concerns about the legitimacy of a call can check the legitimacy of the caller, by hanging up the call and then contacting back by a publicly advertised number.

Gardai advise the public not to engage with the caller, press 1 etc, click on any links in emails or text messages, download APPs / remote access software or send them money.

A garda spokeswoman said: "Anonymous online fraudsters use general wide spread electronic means to contact random persons, ie automated phone calls, texts and emails with generalised information.

"These communications do not use any unique personal information but rely on the current fear and concern amongst members of the public.

"The current automated phone call scams may appear to emanate from official/ authentic numbers and have included State offices including allegedly from Garda Síochána numbers.

"If you engage with these callers, during a conversation they may elicit information from you and then use that information to suggest they were already in possession of it, gaining your confidence.

"You can check the legitimacy of the caller, by terminating the call and then make contact back by a publicly advertised number for that organization/ agency/ company, directly dialled by yourself, DO NOT redial a number."

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