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Daily Mirror
Daily Mirror
Technology
Shivali Best

GAME issues warning as PS5 pre-order customers told to share credit card details on Twitter

After months of anticipation, the PlayStation 5 will finally go on sale later this month.

Many eager fans have already pre-ordered their console through retailers including GAME, Argos and Amazon.

Now, GAME has issued a warning to its PS5 pre-order customers, after a fake Twitter account attempted to trick these customers into handing over their credit card details.

Writing on Twitter, GAME explained: “We have been made aware of a fake ‘GAME’ Twitter account that is responding to customer tweets and encouraging customers to provide alternative card payment methods for pre-orders of the PlayStation 5 and Xbox console.

“We would like to reassure you that we will never ask for your payment details over social media.

“We are working with Twitter and the relevant authorities for action to be taken against this account.”

Worryingly, it seems that several pre-order customers were caught out by the scam.

One user wrote: “This happened to me last night and I need somebody to contact me ASAP.”

(PA)

Another added: “I gave my full name, order number and time of order, no other info after that no card details or email, am I still okay?”

And one wrote: “I gave the fake Twitter acc my order number?!? What do I do.”

As GAME mentioned, most reputable companies will never ask for payment details on social media.

Sony unveil Playstation 5

Speaking to Mirror Online, Jake Moore, Cyber Security Specialist at ESET, said: "Without question, people must always remain vigilant to any request for card payments or other sensitive information unless it can be verified.

"In the heat of the moment or under stress it may seem necessary or even plausible to divulge such information but it is vital to take a few moments to investigate any plea for personal data.

"Fake game accounts must be reported to social media and the company in question to keep these platforms secure. Verified blue ticks on Twitter are helpful but, like in this circumstance, they can be attempted to be replicated, therefore, without proper research could look genuine."

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