A furious dad has demanded compensation after claiming he had to throw away half his food shopping due to a long taxi wait.
Melvin Lee said his baby became stressed when he had to wait an hour for the driver to arrive.
He had been shopping at Asda on the sweltering August Bank Holiday Monday and said the ice cream he bought melted in the heat.
The 40-year-old from Folkstone spoke to Kent Live about his frustration and the taxi manager has offered to reimburse him.
The dad said the cab "drove straight past them".
He said the Folkestone Taxis driver offered to pick up him, his girlfriend and eight month only baby after he was finishing off his £45 shop at the supermarket in the Bouverie Place shopping centre.
But the taxi company say he was only left waiting for 31 minutes.
Mr Lee said: "One taxi pulled up and took another couple.
"My baby was stressed while waiting.
"I would like some compensation and for them to pay for the shopping I have lost.
"They said 20 minutes, then an hour, they left me outside Asda losing all my ice cream because it melted."
The Asda brand ice cream can be bought for about £1.50.
A spokesperson for Folkestone Taxis told Kent Live there was a shortage of drivers on the Bank Holiday.
However, he said complaints are taken very seriously by the company.
The spokesperson said: “All our drivers are self-employed, so they can choose their own hours.
"We can’t dictate what hours they work.
“Mr Lee was told the taxi would be a minimum of 20 minutes – however it was 31 minutes, not an hour.
"Send him round with his receipt and I’ll reimburse him myself.
"I did tell Mr Lee, he shops in Asda, I don’t think they really do any expensive ice cream."
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