A dad says he endured an "awful evening" after a Coke spilled into his car at a McDonald's drive-thru - and he's now calling on the fast food chain to pay for the vehicle to be cleaned.
Chris Martin picked up his daughter from Stoke station last week and the pair stopped off for something to eat at a branch of McDonald's in Norton.
They ordered two McChicken meals and one Big Mac meal, costing about £19, but things went disastrously wrong for Chris when he drove to the next window to pick the food, as reported by Stoke-on-Trent Live.
The 61-year-old said: "We waited for a while and this young lad turned up and stuck it through the window. I hadn’t gripped it properly and the drinks weren’t fixed properly in the tray they give you.
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“The whole lot went over. Luckily, the two milkshakes' lids stayed on, but the large Coke went all over my front seat and my trousers.
“I was irate. The guy just ran off and I had to call for the manager. He turned up and said, ‘what are you going to do?’. He said to send the valet bill to the head office and they will sort it out.
“He didn’t even supply the meal. I had to say, ‘what about the hot meal?’. He hadn’t given it to us so he went and got that. We just drove off and were appalled by the customer service.
“I was covered in Coke and it was all over the car. It was an awful evening and not how I wanted it to start with my daughter there too.
“It spoiled my evening and I had to come back and change my clothes and shower because it was all over my legs. It put me in a bad mood.”
Chris says the Honda Civic now needs to be steam cleaned as it has a "sticky texture to it", and is calling on McDonald's to foot the £85 it will cost - but he's yet to receive a response and Coke spillage remains in the car.
He added: "I won’t be going there again to that particular branch. It’s just poor service. Who wants to give their hard earned money to a company that doesn’t really provide a good standard of service? I certainly don’t."
A McDonald's spokesman said: "We are sorry to hear of this customer's experience and are investigating it as a matter of urgency."
