A 'despicable' new scam is targeting West Lothian residents who have reported their pet missing.
After reporting their animal missing, people are reportedly being called by scammers claiming to be from a local vet.
They are then telling the pet owners that their animal has been found but requires emergency treatment - with payment being needed upfront.
Advice Direct Scotland, which is in charge of the consumeradvice.scot hotline, has now issued guidance to West Lothian pet owners in order to put a stop to the scam.
As reported by the Daily Record, the organisation has also urged people who receive one of the calls to report it at scamwatch.scot.
Spokesperson for consumeradvice.scot Colin Mathieson said: “Scammers can be very convincing in their approach, and it is despicable that these individuals are taking advantage of people at a vulnerable time.
“It’s important that you don’t share any of your personal or banking information with people contacting you out of the blue like this.
“Contact the vet that the scammer is claiming to be calling from using the official number from the vet’s website, or phone number officially listed for them online, or with directory enquiries.
“Scots consumers can report suspected scams and suspicious activity using the quick reporting tool at www.scamwatch.scot, or alternatively contact one of our specialist consumer advisers for free, impartial and practical advice.”
If you suspect that someone who contacts you is a scammer, remember to remain calm – hang up if you are at all unsure.
Don’t share personal information – this can be used to perpetrate further scams - and don’t share banking or payment information.
Contact the official party using listed numbers – check online, or with directory enquiries and contact using these details.
Report suspected scams at scamwatch.scot – you might be able to help others.
