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Edinburgh Live
Edinburgh Live
World
Danielle Kate Wroe

Former Yankee Candle worker confirms clever 'policy' that could save shoppers money

A former employee at a top candle brand has revealed a little-known in-store policy that could save customers a tidy sum.

Taking to her TikTok account, @ashlester, Ashley Lester claims savvy shoppers can get an 'entirely brand new candle for free' from leading brand Yankee Candle.

In what may come as a surprise to most, Ashley has told fans that Yankee Candle has a 'jar for a jar' policy - meaning you can return an item to the store and ask for another even if you've burnt the candle nearly down to the wick. But she does caveat her advice by explaining that punters will need to say something along the lines of 'I didn't like the smell'.

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The Mirror reports how he posted the hack as part of a 'company secret' series on TikTok, where people share industry tips and tricks people may not know about.

Ashley said: "You can take in your candle and get another one, exchange it out for another one, even if you've already burned it.

"This one", she said, whilst holding up a jar that had almost been burned to the bottom, "is basically all the way burned. I could take this in and just say: 'I didn't like the smell', and then they would give you an entirely brand new candle for free."

Ashley used to work for the firm. (TikTok/@ashlester)

This, of course, could save you some serious money as Yankee Candles cost around £30 for a large jar. Later, Ashley added in the comment section: "I forgot the best part! You don't need a receipt to exchange it!"

Some people said that they'd feel too mean doing this trick - but then others justified it to themselves. One wrote: "I'd feel bad doing this. But then again they did charge me $19 (£15.62) for wax."

Another said the policy is true, but there are limitations, commenting: "The policy is there if you truly didn't like it. I worked for them for 10 years. However, repeat offenders are tracked and cut off if necessary."

"I could never return that with a straight face", someone wrote, and another agreed: "I'd feel so guilty doing this."

Yankee Candle has been contacted for comment.

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