The company that twice incorrectly informed a grieving man he had been bequeathed £14,000 from his late sister’s pension plan, and then mistakenly told the deceased’s father to expect £19,000, was Legal & General, not NS&I as an article said (“And the awards for the worst customer service of the year go to...”, 26 December, page 56). We apologise to NS&I for this error.
It is the average price that Londoners paid for properties outside the capital that has risen from £450,460 in 2020 to £486,890 in 2021 (according to estate agents Hamptons), not the average UK house price. The same research said Londoners bought more than 112,000 homes outside the capital last year, but incorrectly equated this figure to “creating two new cities roughly the size of Leeds” (“Tired of life? No, just tired of London: record £55bn spent fleeing the capital”, 26 December, p24).
The headline of a letter said: “Let refugees work and we all win”. As the writer made clear, their plea was for the rights of asylum seekers; people with refugee status are allowed to work in the UK (“This week’s issue”, 26 December, p48).
Homophone corner: “… the most likely scenario remains a second-round dual between [Macron] and Le Pen” (“ ‘The right is back”: Gaullists pick female candidate to take on Macron”, 5 December, page 30).
Other recently amended articles include:
Bookseller Samir Mansour: “It was shocking to realise I was a target”
What questions should you ask when you hear a claim based on data?
Revealed: the secret ‘forced labour’ migration route from Vietnam to the UK
$10bn James Webb space telescope launches on ‘eternal search’ mission
Good chablis and ‘halfies’: life with the other Duchess of Argyll
Citrus-baked salmon with beetroot boiled potatoes by Lopè Ariyo
Write to the Readers’ Editor, the Observer, York Way, London N1 9GU, email observer.readers@observer.co.uk, tel 020 3353 4736