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Wales Online
Wales Online
Entertainment
Robert Dalling

Five Guys has re-opened in Swansea and this is how it will operate

Burger lovers rejoice – Five Guys has re-opened its Swansea outlet.

The Castle Square restaurant has joined others in Oxford, Worcester, and Peterborough to open its doors once again to customers from Wednesday.

It will operate on a click and collect basis in line with government guidelines which allow restaurants to prepare food for collection. There is also a delivery option via Deliveroo.

Customers will be prompted to pay for their order prior to visiting their local store where social distancing measures are in place to ensure their safety and that of staff.

Shift manager Bella Dimitrova prepares the orders (Gayle Marsh)
Crew member Corey Squires gives a thumbs up on the restaurant's first day back open (Gayle Marsh)

The click and collect service will run from Five Guys' full menu. Customers will have the usual choices to create their burgers from scratch by choosing a selection of toppings – with 250,000 possible combinations as well as more than 1,000 ways to customise a milkshake.

Five Guys has two other restaurants in Wales, both in Cardiff. There's one in Caroline Street, which reopened on May 1, and another in the Red Dragon Centre.

John Eckbert, CEO of Five Guys UK, said: “We have adopted a phased approach to reopening Five Guys stores, adhering to government advice and ensuring the safety of our customers and crew is paramount. 

"To date a small number of stores have remained open for click and collect and Deliveroo orders only and while this has been in operation we’re proud of how our crew members have supported local hospitals and key frontline workers across the UK.”

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