I am the victim of a new breed of websites making money off free software -- www.freedownloadhq.com. They sent me an email confirming my payment, but I have not received any software and I would like to get a refund. Zuzana Ballayova
Assuming you paid by credit card, your best bet is to reclaim the money via a chargeback. The more general point is always to search for information about a company before you make a purchase, rather than after the purchase has gone wrong.
