The Victorian government could face a class action over the state's failed hotel quarantine program despite an apology from Premier Daiel Andrews.
Suzanne Agnello's 92-year-old mother-in-law died in the Epping Gardens aged care home during Victoria's second wave of coronavirus, which was linked back to failures in the hotel quarantine system.
Her family is pursuing a class action against the facility and revealed plans to discuss further legal options after the release of Monday's final report into the scandal.
The second wave resulted in more than 18,000 new infections and 800 deaths and was traced back to security guards working at the Rydges on Swanston and Stamford Plaza hotels.
Retired judge Jennifer Coate found evidence the inquiry didn't identify any one person decided to engage private security in the program.
She effectively cleared Premier Daniel Andrews, former health minister Jenny Mikakos and senior ministers Martin Pakula and Lisa Neville, finding the decision was not made at a ministerial level.
Mr Andrews apologised on Monday for the "very clear errors" in handling the quarantine program and signalled an intention to implement all of Judge Coate's recommendations.
It was less an issue about who worked in the program, and more a lack of detailed oversight and daily checks of what was occurring in hotel quarantine, he said.
The significant breach and resulting transmission ended in a wave that couldn't be pulled up without significant restrictions including on family gatherings and workplaces.
"For that I am sorry, we are sorry," he said.
"My commitment ... is to learn those lessons and to make sure that an error like this - that lack of oversight, that lack of due diligence to check and double check - that those things, if a problem is found, it is found early rather than being found too late."
Ms Agnello has called for a royal commission into the bungle and told the decision maker to "man up and tell the truth".
"Somebody must have known who wrote the cheque, somebody must have known who gave the permission to bring in the security people," she told Melbourne's 3AW radio.
She said a class action "had to happen" and said they would be speaking to their lawyers on Monday.
"You can't run a state and not know who's responsible," she said.
