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Liverpool Echo
Liverpool Echo
Entertainment
Elle May Rice

Ex-Primark workers share the one thing you should never say to them

Budget retailer Primark is a favourite for many thanks to its bargain prices and fashionable clothing.

In the last few years, former employees have shared what it's really like to work at Primark, giving customers an insight on how to get discounts and even the best times to visit.

But there’s one piece of information that ex-employee George Allen decided to share that will definitely help you next time you visit.

Speaking to the Derby Telegraph, he explained the one thing you should never ask a Primark employee - and it might just help you stay in their good books.

Primark workers dread having to look for something in the stockroom, so definitely steer clear of asking them to make a visit.

George said the chances of staff actually finding an item a customer has asked for in the stockroom is very unlikely.

He said: "Sometimes, especially if you were working on the shop floor, customers would ask you if you had an item of clothing in a different size – and we would dutifully go and check the stockroom.

"The thing is … none of us really knew where anything was.

“It’s a massive room filled with cardboard boxes and it’s basically a lucky dip. In the six months I worked there, I found one item successfully, which was actually quite a proud day."

George also let slip just what the retailer’s ‘code two’ actually means, and it's not pleasant.

If you hear an in-store announcement for a ‘code two’, it means staff have found a bodily fluid.

George explained “urine and faeces on the shop floor is pretty common”, but it’s always cleaned up fast.

He also offered up some tips for how to get some money off items when you arrive at the till.

He said: "If you want a customer discount at Primark, it’s very easy. If you want an employee discount, you have to wait until Christmas and even then you only get 10%.

"For customers, an item with any kind of slight fault or mark gets 10% knocked off without debate if they ask for it, as I saw many times on the tills.

"But don’t take it too far or else you will end up in the Book of Faces. Behind the customer services desk on the third floor is a thick folder full of CCTV close-ups of the faces of customers who have nicked, conned or otherwise behaved badly in the store.

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