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Daily Mirror
Daily Mirror
National
Graeme Murray

Ex-Primark employee shares what it's like working in the popular high street shop

A former Primark worker has shared what it's like to work in the popular high street store.

The woman, a TikTok user, shared her experience in a video where she told about customers' behaviour and how they would leave the fitting rooms wearing new items they'd just picked up on the shop floor.

The social media user @kdr1995 from London explained how shoppers would abandon their old clothes and swap them for new ones in the changing rooms.

They would hand their old outfit, including dirty underwear to the shop assistant.

She rolls her eyes in the TikTok video and said: "When people handed in their own clothes to the fitting room and left wearing new ones from Primark when I worked there."

An ex-Primark employee, known only as TikTok user @kdr1995 (pictured), from London, has revealed what it's really like to work in the high street store (@kdr1995?)
Kdr1995's confessions prompted other Primark employees to recall their gross experiences while working for the budget clothes chain (@kdr1995?)

She adds that there is a "bonus point when it was their underwear".

Her confessions prompted other Primark employees to recall their gross experiences while working for the budget clothes chain.

One wrote "I found a used sanitary towel stuck to the mirror when I checked the fitting rooms."

Another posted an emoji of a man vacuuming which read: "Me when I worked in Primark and a toddler p***** on the floor three minutes before the end of my shift."

A third response claimed customers had disgusting behaviour: "Someone pooped in a bag on my shift and left it there."

One admitted she had handed their old clothes back to the shop assistant before walking out with her new clothes.

TikTok user Georgia Ponton who used to work in Primark has revealed her top secrets from her time working in store (@pontasaurus)

They said: "15-year-old me thought I was slick wearing old black jeans in and new black jeans out."

But Georgia Ponton, 20, from Kettering, revealed how to benefit from free hanger and seasonal items in her TikTok post.

In her response, she says: 'If you go up to someone that is working on the till and say 'Can I have a bag of hangers?' then they will give it to you," she said. "So stop buying hangers because you can get them for free."

She suggested the best products were positioned at the back of the rails especially during changing seasons.

Customers queue outside a Primark store in Princes Street, Edinburgh (AFP via Getty Images)

She said: "'Check the back of all the rails. If the season was about to change, then we would put anything that needed to be sold right at the front and anything new at the back because we needed to prioritise the old stuff."

Poleighh Soper, a former worker said when a request for "Mr Brown" comes over the tannoy, it is a call for security.

She said: "Say your security company that stands by the door and makes sure nobody is stealing… say their name is like 'Brown Security Services', that's who they're calling."

"So, when they say 'Can Mr Brown please come to the customer service checkout', they're actually calling for security – they just don't want the customers to know that."

Staff would have to carry out theft checks at the tills according to the former worker.

Poleigh said: "You know when you go to the till and you've got like a makeup bag or something, they'll always open it up and take out the tissue? That's to check that you're not stealing,".

"So, we have to take the tissue out to check there's nothing else in the bag, however, we're not actually allowed to accuse you of stealing.

'"We could open that bag and find 10 pieces of jewellery and three pairs of socks in there – [but] can't accuse you of stealing it.

"We simply have to say: "Would you like that as well?"

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