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The Independent UK
The Independent UK
Helen Coffey

Eurostar delays: Customs strike causes more travel chaos between London and Paris

Disruption to Eurostar services continues today as strikes by French customs officials cause chaos.

Industrial action will continue until 22 March, with the train operator advising customers not to travel from Paris’s Gare du Nord in that time “unless absolutely necessary”.

All Eurostar trains from Paris are experiencing delays and long queues with two trains cancelled on 19 March: the 7.04am from Paris to London St Pancras and the 9.03pm from Paris to Ebbsfleet International and London St Pancras.

Eurostar is offering anyone due to travel from Paris in the next few days a full refund or the chance to rebook for another date free of charge to reduce the impact.

Affected passengers can rebook at eurostar.com/uk-en/disruption_hub.

Anyone who decides to travel but is delayed by an hour or more is eligible for compensation.

A further three trains are cancelled on Wednesday 20 March: the 7.04am, 8.37am and 9.03pm.

Two services are out on Thursday (7.04am and 9.03pm) and four have been scrapped on Friday (7.37am, 9.03am, 2.37pm and 9.03pm).

Around 17,000 French customs staff have been calling for higher pay and improved working conditions for some time. 

Last week the unions rejected the latest government pay offer, while arguing for more staff as Brexit looms ever closer. 

French officials say they will need many more staff to process British travellers in the increasingly likely event of no deal, as UK travellers would become “third-country citizens” overnight, subject to much greater scrutiny and tough new rules on passport validity.

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