EU roaming charges banned from June, plus the rogue buyers exploiting eBay

Wish you were here … now you can use your mobile in Europe just as your contract says you can use it at home. Photograph: Alamy Stock Photo

Hello and welcome to this week’s Money Talks – a roundup of the week’s biggest stories and some things you may have missed.

Money news

Average asking price for homes in UK hits record high of £317,000

TUC urges government to help boost pay as debt nears record levels

John Lewis-backed credit union bids to fend off payday lenders

Record 60% of Britons in poverty are in working families – study

Feature

Ebay accused of failing its sellers as fraudulent buyers manipulate the system

Seller beware … those trading on eBay have long complained about suffering at the hands of fraudulent buyers. Photograph: Alamy Stock Photo

In pictures

Homes with a famous history

Whittingehame House in Haddington, East Lothian, was the family seat of prime minister Arthur Balfour, and William Gladstone, Winston Churchill, HG Wells and Edward VII visited here. Photograph: Strutt & Parker

In the spotlight

The cost of using your phone in Europe will be just the same as at home from June 15. Will Brexit reverse this hard-won victory? Miles Brignall reports

Holidaymakers are about to get free mobile phone roaming across Europe and a host of other destinations from 15 June – for the next two years, at least. Photograph: Alamy

Consumer champions

I’m innocent, so how can I park this fine back with Aldi?

KitchenAid well and truly mixes up its customer service

Who needs a door handle on a freezer? It’s a ‘cosmetic’ item, says Zanussi

Seeing red when Delta Air debited me twice for plane tickets

Trying to cancel a Vodafone account hit my chances of getting a mortgage

Money deals

Get great value annual multi-trip or single trip holiday cover with Guardian travel insurance, provided by Voyager.
You could save when you send money overseas, get free online transfers, great exchange rates and expert guidance from Guardian money transfers, provided by Moneycorp.

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