Enterprise

Innovation in the workplace

• What technology has been put in place to revolutionise the way your company works and why?
• What challenges did you face implementing this technology and how did you overcome them?
• How has it helped your staff?
• What training did you put in place to give your staff the support they needed?
• What business results did this produce?

Innovation in customer service

• What technology has your business invested in to improve customer service (this can include investment into social media) and why?
• What challenges did you face implementing this technology and how did you overcome them?
• What impact did this have on customer service?
• What business results did this produce?

The most innovative enterprise CIO 2012

• What were the key achievements of this CIO?
• How have they helped to drive innovation in the business?
• What has been their single crowning glory?

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