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The Guardian - UK
The Guardian - UK
Technology
Elena Cresci and Guardian readers

Email mishaps: 12 tales of mistaken identity

'Help! I'm accidentally stealing people's identities and I don't know how to stop!' wrote the Guardian's Alex Hern. It seems he wasn't the only one.
‘Help! I’m accidentally stealing people’s identities and I don’t know how to stop!’ wrote the Guardian’s Alex Hern – and he’s not the only one. Photograph: Lev Dolgachov/Alamy

1. ‘I wonder how many local delivery companies have him flagged as the guy who’s never home when they show up’

This comment has been chosen by Guardian staff because it contributes to the debate

There's some guy living in the Pacific NW who has apparently spent the last three years thinking his email address is my email address.

I get *so* much stuff for this guy, I can more or less plot a vague outline of his month-to-month life at this point. He works as some sort of freelance consultant, and I wonder how it's going because he's presumably missed a number of important meetings, updates and debriefings in the last 24 months, owing to the fact that I get updates about them rather than him. He's also been having a lot of renovations on his house in the last year, and much as I'd like to confirm Tuesday would be a good time for the roofer to drop by for a quote, I can't, because I live 4500 miles away and don't know if he's free on Tuesday - the same reason I can't confirm that his air conditioning unit was delivered last week, or that it's ok for his party of four booking at a local restaurant on Friday to be pushed back an hour. He appears to be having difficulty selling his former property; I'm not that surprised.

I worry about him - about the changes to meeting locations and apologies for missed barbecues he most likely never hears about. I wonder how many local delivery companies have him flagged as the guy who's never home when they show up; how many times he's walked away from empty conference rooms 15 minutes after the meeting was due to start, wondering why he's always the last to know.

I know his 'life' well enough by now that it's pretty clear to me whenever I get one of these emails, and which ones are important or personal, and which ones nobody's going to miss. And wherever possible, I have replied with a shorter version of this post - to Lauri at the air conditioning company, to Steve from the outside consultancy firm, to Wendy about the barbecue, to the restaurant about the booking - and begged them to let him know that, somehow in this day and age, this poor guy either a) doesn't actually know *his own email address*, or that b) he has an email address that SOUNDS like mine over the phone, and he needs to clarify that people have jotted it down properly.

The most I've ever got back has been one or two very brief apologies, never confirmation that they have an alternative contact for him and that they'll pass on the message. Never an email from the guy thanking me for taking the time, perhaps laughing about all the years he just thought people were ignoring him. I've even worked out various versions email addresses I can think of which might regularly be mistaken for mine over the phone, and speculatively written to those too. Nothing. Although two of them didn't bounce back.

On we go.

2. ‘A horrible hairy dick pic selfie that I fear will haunt my sleep for weeks to come’

3. ‘I received an email from him suggesting I broke the law for reading emails which are not addressed to me’

This comment has been chosen by Guardian staff because it contributes to the debate

The most disturbing one was from a (well known) UK solicitor who was handling the divorce of his client and there was a lot of money involved. I replied immediately and pointed out their mistake. A few weeks later the same, again I replied.
And again. This time I called the solicitor directly and told him if he doesn’t get his act together I will inform his client. After all he did not only provide details of physical abuse, bank statements, her whereabouts (she was in a “safe house”) to a complete stranger who is aware that her husband is looking for her and is pretty loaded; but also his intended tactics.
I then received an email from him trying to intimidate him and suggesting I broke the law for reading emails which are not addressed to me.
I printed out the emails, send it to his client with a letter assuring her that I have no malicious intention but want to protect her (I was going through a divorce myself at that time and could sympathise with her worries) and suggested she should change her solicitor. Which she did.
A***ole

4. Searching for ‘the man with the magic mouth’

5. ‘Living in Wales, a nation not renowned for its wide variety of surnames, I get this a lot.’

I feel your pain.

Having the name Richard Thomas and living in Wales, a nation not renowned for its wide variety of surnames, I get this a lot.

My work email is constantly filling up with misdirected requests and I frequently find my personal account signed up to random services.

A highlight was receiving an email thanking me for signing up to an online dating site when my then girlfriend was sat right next to me...

6. ‘My favourite alt me’

7. ‘ Every few months I receive emails addressed to one of my lecturers who shares the same first name as me’

As a university student, every few months I receive emails addressed to one of my lecturers who shares the same first name as me, but whose surname is completely different. The contents of the emails have ranged from other students on my course asking me questions about material covered in lectures (of which I have no real authority on) to academics congratulating me on the publication of papers I hadn't written.

When I receive such emails, I make sure to forward it on to my lecturer, copying it to the original sender in the hopes that they won't repeat their mistake. I am a bit puzzled as to why this keeps happening though. Do people simply enter my lecturer's first name and department into the directory search facility and pick the first option on the list? That seems to me like a rather foolish thing to do. Perhaps my university should offer a course on the proper use of email.

8. The cheating fiance

9. Not quite Alcoholics anonymous

10. Email trolling

Lol.

For several YEARS I had mailerdaemon as my account at comcast.net. You are saying "so what?" What happens when you send an email and you typo the name? You get an email saying: "I'm sorry that address doesn't exist -- signed mailer daemon." That email is generated by your mail provider BUT they make up a return address for it. They forge the address. And so some isps would forge mailerdaemon at comcast when comcast would bounce the message. "So what" you say, "is this going to end with Tree Fiddy?" Nope. There are idiots out there who REPLY to those bounce messages with questions like: "why didn't you deliver my message" yeah I may have trolled a few people.

I had that account for like 10 years before comcast took it away. They were really nice about it.

11. Vote for me

12: ‘There is some guy in America with a name similar to mine who a) is desperate to find a girlfriend, and b) doesn’t know his own email address.’

There is some guy in America with a name similar to mine who a) is desperate to find a girlfriend, and b) doesn't know his own email address. Whether these are related is a matter of debate, but nonetheless has resulted in me getting a steady stream of emails from various dating agencies thanking me for signing up and offering me various possible matches.

Dealing with this has ranged from the amusing to the infuriating. In some cases,a simple unsubscribe has stopped them. In a couple of cases, I've logged on to the site (well, it's my email address, so I get to reset the password) and changed "my" profile to be about as unattractive as it can possibly be. One site didn't allow me to unbsubscribe or change the profile, so instead I changed the email address and redirected the new one to the site's founder.

In other, similar incidents, I regularly get invoices from a private hospital in Singapore. More recently, some unfortunate traveller is not going to be able to fly from Washington to Dallas, as I have his e-ticket. And on one occasion, some chap's girlfriend sent me a selfie that was, well, not really what I think she would have wanted a stranger to see.

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