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Edinburgh Live
Edinburgh Live
National
Sian Traynor

Edinburgh carer struck off after vulnerable patient 'thrown back in wheelchair'

An Edinburgh carer has been struck off the register after acting “abusively” towards a vulnerable patient on numerous occasions.

This week, the Scottish Social Services Council (SSSC) chose to issue the notice to Gail Clarkson after an investigation into her behaviour in 2021.

According to the council, Clarkson had been working for Professional Carers Ltd when she committed a series of inexcusable behaviour towards a patient.

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Within a period of just two weeks, the review found that Clarkson had not only spoken to, but also acted aggressively towards the patient.

One one occasion, the carer was found to have “forcefully turned” and pushed the patient’s wheelchair under a table, causing them to be thrown forward and back while in it.

Despite being in a role to support vulnerable people, Clarkson had also spoken to the patient in a vile manner on multiple occasions when she was asked where they were going.

Records show Clarkson said phrases that included “it’s actually doing my head in”, and to “just shut up and stop asking questions.”

As well as ignoring the patient on different occasions, Clarkson also “abruptly” pulled the bed covers off of them, and shouted “get up now.”

In a final review of the offences, the SSSC said that the patient had been treated with no respect or dignity, and made the call to strike Clarkson from the register.

A review read: “Social service workers must not abuse, neglect or harm people who use services. They are also expected to communicate in an appropriate, open, accurate and straightforward way.

"On numerous occasions, your behaviour towards AA, who had dementia, was abusive and a failure to communicate in an appropriate caring manner.

"Service users have the right to expect they are treated with dignity and respect and protected from harm by social service workers. Your behaviour in repeatedly telling AA to shut up, to stop asking questions and ignoring AA when she asked a question, was a failure to treat AA with respect and was likely to have caused significant emotional harm.

"The behaviour demonstrated a lack of empathy towards AA and a failure to understand her needs."

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