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Liverpool Echo
Liverpool Echo
World
Helen Johnson & Olivia Williams

EasyJet launch investigation after passenger boards the wrong plane

An investigation was launched by an airline after a passenger managed to board the wrong plane.

The passenger boarded an easyJet flight to Jersey at Liverpool John Lennon Airport on Monday, November 18, when they were meant to be on a flight to Belfast.

Thankfully the error was realised before the aircraft took off and the passenger was able to get on the correct flight to Ireland reports the Manchester Evening News.  

On social media, another passenger posted about the incident and said security at the airport was 'pathetic'.

Twitter user @TheFatTrader wrote: "Having to get off an @easyJet plane at Liverpool Airport because of a security breach.

"A passenger boarded the wrong plane. Pathetic security".

They also Tweeted a photo showing a group of passengers standing airside after having to disembark.

A spokeswoman for easyJet said: "easyJet works closely with all of our airports to ensure the safety and security of all passengers.

"We are currently investigating how the passenger was able to board the wrong flight to the Jersey flight rather than their flight to Belfast.

"As soon as the mistake was realised onboard before departure, it was arranged for the passenger to board their correct flight.”

A spokesperson for Liverpool John Lennon Airport said: “We’re aware of an incident this morning while a passenger was boarding.

“We’re working with the airline and handling agent to further investigate the circumstances.”

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