Get all your news in one place.
100's of premium titles.
One app.
Start reading
Edinburgh Live
Edinburgh Live
National
Claire Galloway

East Lothian mum fumes after Tesco staff tell child to wait outside alone

An East Lothian mum has slammed Tesco after her young daughter was told to wait outside under new supermarket shopping rules in the wake of the pandemic.

Wendy Whitehead had been going to a local store in Haddington with her nine-year-old when she was left shocked by the incident.

The single mum explained that a security guard, many of whom are in charge of enforcing new rules during the coronavirus crisis, asked her to leave her daughter outside.

Speaking to Edinburgh Live, she said: "It after 7pm and was a very dark and a wet winter's evening.

"The young man wearing a fluorescent Tesco coat stopped us on entry and asked if we lived in the same household, if we had to shop together and if I could leave my daughter outside the store.

" I was very taken aback at the time and was quick to reply to him that I needed to shop, my daughter was 9-years-old.

"I am a single parent, it was dark and wet outside and I would not be leaving my child outside."

She added that she wished she had raised the issue at the time but was shocked and simply headed home after her doing her shopping.

According to the Tesco website, they ask that only one person from each household comes in-store to do their shopping, explaining: "This is to reduce the number of people in-store at any one time and help maintain social distancing measures."

However, it does not further clarify on these rules when it comes to parents shopping with their children.

Tesco has apologised over the incident, explaining that it was a "mistake".

To receive one WhatsApp message a day with Edinburgh Live's headlines, as well as breaking news alerts, text NEWS to 07899067815. Then add the number to your contacts as 'Edinburgh Live'.

A Tesco spokesperson said: “Since the start of the pandemic, we have focused on ensuring everyone can get the food they need in a safe environment.

"While we’re encouraging our customers to shop alone where possible, we understand that sometimes customers will need to shop with children and they are, of course, welcome to do so.

"In this case, a mistake was made and we’re sorry that the customer wasn’t happy with their experience."

Sign up to read this article
Read news from 100's of titles, curated specifically for you.
Already a member? Sign in here
Related Stories
Top stories on inkl right now
One subscription that gives you access to news from hundreds of sites
Already a member? Sign in here
Our Picks
Fourteen days free
Download the app
One app. One membership.
100+ trusted global sources.