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Daily Record
Daily Record
World
George Ryan

DWP apologise for 'clerical error' after OAP, 82, commits suicide over pension blunder

The Government has apologised "unreservedly" to the family of an 82-year-old woman who committed suicide after her benefits payments were stopped.

Woman, 81, jumped to death in quarry after being left with £5 to her name in DWP pension blunder had just £5 in her bank account on the day she died, after her benefits and winter fuel allowance was stopped for 15 months.

She had been forced to rely on her savings when the Department for Work and Pensions wrongly stopped her payments.

For the Government, Work and Pensions minister Guy Opperman told MPs: "The Government apologises unreservedly for the clerical error.

"It was a clerical error that led to Mrs Worrall's pension payment being stopped."

Tragic Joy was "too proud" to tell her family about her financial woes and jumped to her doom off a quarry in the north Wales village of Rhes y Cae village, Flintshire, in November last year.

She had spent her £5,000 life savings and had just a fiver left in her bank account when she she took her own life, reports North Wales Live .

Joy had received an inheritance in 2014, and informed the DWP about it.

Then, in 2017, her pension situation was "re-assessed" and instead of only freezing the pension credits Mrs Worrall received, the DWP froze her ordinary state pension.

The Rhes y Cae quarry in Flintshire where Joy took her own life (North Wales Online)

Woman, 81, jumped to death in quarry after being left with £5 to her name in DWP pension blunder  

She was left with no income whatsoever.

Labour MP David Hanson (Delyn) raised the case of his constituent on behalf of her family and urged the Government to ensure "nobody again will commit suicide due to poverty".

Mr Opperman said his thoughts were with the family and friends of Mrs Worrall.

He added: "We have urgently reviewed our processes and acted so that benefits are longer linked on our systems, to try to ensure that this does not happen again.

"But there is an internal process review and I undertake to write to the honourable gentleman with what we do know in the short term, and more detail when the urgent processes review has taken place."

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