FAQs
Does Dusk offer a free delivery code?
At Dusk, you can enjoy free delivery on all small orders of £75 or more, which would otherwise cost £3.99. You can expect to receive your order within 3-5 working days. For furniture deliveries, the cost of delivery depends on the size of your item(s).
Can I get a Dusk NHS discount?
Unfortunately, Dusk doesn’t currently offer an NHS discount. However, NHS workers can still save when they shop the Dusk sale, join MyDUSK rewards, or use one of our verified Dusk discount codes.
Does Dusk take part in the Black Friday sales?
Yes! Dusk has been known to take part in the Black Friday and Cyber Monday sales. In the past, we've seen reduced prices on everything from bedding bundles to towels, and more. It's worth checking the Dusk site around Friday 28th November so you don't miss out.
What is the Dusk returns policy?
Dusk has a 28-day returns policy if you’re not 100% satisfied with your purchase. To start the returns process, head to the Dusk returns portal. Please note that all items must be returned in their original condition.
Hints and Tips
Sale: Discover as much as 50% off when you shop the Dusk sale all year round on their dedicated sale page. Our money-saving experts have seen discounted prices on bed frames, duvet sets and more in the Dusk sale, so it’s definitely worth taking a look.
Student discount: Students can unlock 20% off at Dusk with the Dusk student discount. All you need to do is verify your student status, and you’ll receive your unique code to help you save on everything from pillows and towels to duvets and more.
MyDUSK rewards: Become a VIP at Dusk and instantly earn points to use towards getting money off your future purchases. For every £1 you spend, you’ll get 5 points. Once you earn 500 points, you’ll receive a £5 gift card, and once you hit 10,000 points, you can get as much as £100 off. You’ll also unlock access to secret sales, and first look at new products too.
Newsletter promotions: Sign up to the Dusk newsletter using your email address and never miss another thing. From notifications for upcoming sales and offers to finding out all the latest news at Dusk, it’s worth signing up so you can stay up to date.
How to use your Dusk promo code
- Take a look at our available Dusk voucher code and choose one that suits you best.
- Head to the Dusk website and add your preferred item(s) to the basket.
- Click on the basket icon in the top right hand corner of the Dusk site to head to the checkout stage.
- Enter your chosen Dusk discount code in the 'Gift card or discount code' box.
- Be sure to click the 'apply' button and enjoy your savings.
How do we source promo codes and deals?
We have an Offers team that sources codes and deals from affiliate networks and from researching the web. The codes are tested to see if they work and then added to the retailer pages, alongside sales, multi-buy deals, friend referral discounts and newsletter sign-up deals. The codes and offers are checked regularly to ensure they’re still live and working, and new deals are added multiple times a week, keeping the offer list fresh.
Alongside this, we have a Commercial team that works with the brands to secure exclusive discount codes. An exclusive code is an offer agreed upon by the brand that is the best in the market, it’s normally a limited-time-only offer so it’s worth snapping up when you see it.
We also have a Copywriting team who update the FAQs, Hints & Tips and Buyers Guides sections with additional information on how you can save money at each retailer, alongside answering other queries you may have.
What if my voucher code doesn’t work?
Although we have eyes on the pages checking the codes and offers are working, sometimes they expire early or the details change suddenly. If you do find a code that doesn’t work or an offer has expired, please feel free to get in contact and let us know at vouchers.idealhome@futurenet.com.
How do we make money?
When you click one of our offer links, a unique identifier is added that lets the retailer know that you’ve come from our Ideal Home discount code page. If you then buy something, we get a commission from the purchase. A commission is a small percentage of the money that you’ve spent on your item(s).
