FAQs
Do Dusk discount codes work on sale items?
Sometimes Dusk promotes discount codes specifically for sale lines, like an extra 15% off sale. Other times, the codes are for full-price items only. Check the terms and conditions of the offer before you head to the checkout page so you know exactly what you can use it on.
Does Dusk offer a sleep trial?
You can purchase your new mattress from Dusk with peace of mind as the retailer offers a 100-Night Sleep Trial, so you have heaps of time to decide whether it's your dream mattress. If you decide it's not right for you, get in touch with the customer service team at 0113 519 0311. Bear in mind, there's a collection fee of £39.99.
Does Dusk offer free delivery?
Dusk does offer free delivery on all small items over £50. Small items include bedding, curtains, stools, storage baskets, towels and accessories. Any small item orders under £50 cost £3.99, while if you would like next-day delivery the fee comes to £4.99.
Large items like mattresses, beds, and sofas, require a two-man delivery and cost £12.99 to deliver, with Dusk aiming to offer a delivery slot within 5 working days of your order.
How long does Dusk delivery take?
The Dusk standard delivery service typically takes between 3 and 5 working days, but expect larger items to take longer. Once your larger item is in stock, Dusk will dispatch your order within 48 hours and send you an email confirming that it’s on the way. Their 2-man delivery company will then contact you with a provisional delivery date which requires confirmation when prompted via SMS. Do bear in mind that if the delivery slot is not confirmed, your delivery will unfortunately not take place. The service can deliver any day between Monday and Friday, and to your room of choice, provided it's no more than three levels up (sofa beds can only be delivered to the ground floor).
Is there a Dusk student discount?
Dusk does offer a student discount and graduate discount in association with Student Beans. The discount is an extra 15% off bedding orders over £50. To get your unique discount code, head over to the Student Beans website and verify your student status for free.
Is there a Dusk NHS discount?
In partnership with Blue Light Card, Dusk offers NHS, emergency services, armed forces and social care workers an exclusive 10% discount. If you work in one of these industries, you need to become a Blue Light Card member which costs £4.99 for a 2 year membership and grants you access to loads of discounts.
What’s the returns policy at Dusk?
If you’ve changed your mind and would like to return your items you have 28 days from the day you received your order to return any items back to Dusk to process your refund. For hygiene purposes, your return items must be unused and in their original packaging. Exchanges are unavailable – you will have to return your item and then place a new order.
Hints and Tips
Dusk promo codes are the best way to save at the luxury bedding retailer but there are other ways to pick up a discount:
Join the mailing list: Outside of the regular sales that Dusk holds and our Dusk discount codes, your best chance of making a saving is by signing up with Dusk. Right now, Dusk is offering a 15% discount on your first order when you sign up, giving you the chance for instant savings. The Dusk newsletter also sends exclusive offers to its customers’ inboxes, along with early access to sales, and first looks at new collections.
Sign up for texts: When you sign up to receive texts from Dusk, you'll be entered into a prize draw where you can win some money off your next order. Also, you'll receive text-exclusive deals and gain early access to sales.
Follow the socials: As well as signing up for the Dusk newsletter, it’s also worth following Dusk on social media. Dusk often posts discount codes and promotions here as well as exciting giveaways.
Shop the sales: Dusk typically offers discounts during major holiday events, such as Black Friday, Cyber Monday, Christmas, and New Year's Day. Keep an eye out for these seasonal sales to enjoy a great deal on your bedding purchase.
Head to the outlet: It’s also worth checking out the outlet section on the Dusk website. Here you’ll find a surprisingly wide range of items from past collections at big discounts – a great chance to snag a bargain. What's more, the timeless style of most DUSK items means you can still refresh your home for less without it looking like you’re a season behind.
How to use your Dusk promo code
- Choose the Dusk voucher code that best applies to the products you wish to buy, or how much you want to spend on the website, whether that’s money off during a sale or a unique deal for certain items.
- Click the ‘Get Discount’ button under the discount title. There will be a pop-up with your code, which will also contain a link to the official Dusk website.
- When you’re on the Dusk website, find the items that you want to buy and add them to your bag. Whenever you do this you will get a pop-up reminding you what you have in your checkout area and the total price.
- When you’re ready to use your Dusk discount code, click the trolley in the right-hand corner and then click ‘checkout’ on the pop-up.
- On the checkout page, you should see a box on the right-hand side of the page with the text “Gift card or discount code”. Paste your Dusk discount code in the box, and click apply. Your Dusk discount should then be applied to your order.
How do we source promo codes and deals?
We have an Offers team that sources codes and deals from affiliate networks and from researching the web. The codes are tested to see if they work and then added to the retailer pages, alongside sales, multi-buy deals, friend referral discounts and newsletter sign-up deals. The codes and offers are checked regularly to ensure they’re still live and working, and new deals are added multiple times a week, keeping the offer list fresh.
Alongside this, we have a Commercial team that works with the brands to secure exclusive discount codes. An exclusive code is an offer agreed upon by the brand that is the best in the market, it’s normally a limited-time-only offer so it’s worth snapping up when you see it.
We also have a Copywriting team who update the FAQs, Hints & Tips and Buyers Guides sections with additional information on how you can save money at each retailer, alongside answering other queries you may have.
What if my voucher code doesn’t work?
Although we have eyes on the pages checking the codes and offers are working, sometimes they expire early or the details change suddenly. If you do find a code that doesn’t work or an offer has expired, please feel free to get in contact and let us know at vouchers.idealhome@futurenet.com.
How do we make money?
When you click one of our offer links, a unique identifier is added that lets the retailer know that you’ve come from our Ideal Home discount code page. If you then buy something, we get a commission from the purchase. A commission is a small percentage of the money that you’ve spent on your item(s).
