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Daily Record
Daily Record
National
Jackie Grant

Dumfries and Galloway care home receives second damning inspection report

A care home that was warned to clean up its act for failing to protect the welfare and safety of residents during the coronavirus crisis has received a second damning inspection report.

The Care Inspectorate this week revealed that “significant concerns about the management and leadership” at Singleton Park at Courance, near Parkgate, had led them to ask Dumfries and Galloway Health and Social Care Partnership to step in to provide support until improvements are made.

As well as rating the management “unsatisfactory” after a check of the home, inspectors rated staff competence and staffing arrangements, compassion, dignity and respect shown to residents and infection prevention and control practices as weak.

It also found the support of resident’s wellbeing as weak, the staff team as weak and the setting and facilities of the home as weak.

In a report published this week, inspectors noted that during a check of the home on July 20 and 21 this year, they found the premises needed a deep clean and that action needed to be taken to upgrade the environment, furnishings and equipment.

The report went on: “Adequate supplies of PPE were available throughout the home however, staff were not always wearing PPE in line with infection prevention and control guidance.

(Dumfries and Galloway Standard)

“Staff were aware of the national guidance on social distancing but there were times when this was not promoted or maintained.

“Observation of staff practice and staff competencies is required to ensure staff have the skills and knowledge to meet the needs of people experiencing care.

“The provider requires to improve the management oversight of the home and governance to support better outcomes for people.

“Due to significant concerns about the management and leadership of the home, the health and social care partnership were providing management support.”

Singleton Park has now been given an improvement notice and will be monitored to make sure the requirements are put in place.

Last August, after an unannounced visit, inspectors said they were “concerned the poor standard of cleanliness was not protecting the welfare and safety needs of people using the service”.

Dumfriesshire constituency MSP Oliver Mundell said: “Any issues requiring intervention at Singleton Park will understandably raise concerns amongst residents and their families and it is right that the Care Inspectorate act to ensure the quality of care meets the high standards we all expect.”

A member of staff at Singleton Park said they would not be commenting on the findings of the report.

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