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The Guardian - UK
The Guardian - UK
Technology
Jack Schofield

Does Guardian Unlimited crash your browser?

I've had a couple of letters from people who say the new-style Guardian Unlimited Web site layout crashes their browser, and I'd be interested to hear (1) if you have had the same problem and (b) if you've found a fix for it. Also (iii) I've just noticed my numbering is inconsisent.

I noticed a dramatic increases in browser crashes with the arrival of IE7, most of them incriminating Flash. Most of these stopped after I went to Manage Add-ons (on the Tools menu) and disabled the Browser Helper Object for getflash.dll, used by the FlashGet download manager. There is no connection between Adobe Flash and FlashGet, except a coincidence of naming.

Sites that use Adobe Flash still seem by far the most likely to crash IE7, but I suspect this due to a combination of factors involving Adobe, Microsoft and other software, rather than being a general problem. Also, this means Ask Jack (which, unfortunately, uses Flash for headings) seems at least as likely to crash IE and Firefox as the new GU front.

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