Disneyland Paris faces an investigation by European regulators for allegedly overcharging British and German customers because of where they live in what is reported to be the start of a much wider investigation into price discrimination in Europe.
The European Commission has prompted France to start looking into pricing at the theme park after it noted that French customers can pay hundreds of euros less for a holiday package than their German or British neighbours, according to the Financial Times.
The FT said that French visitors pay €1,346 for a premium package, significantly less that the €1,870 Disneyland charges British visitors and more than €1000 less than the €2,447 bill handed to Germans.
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Companies are banned from charging people more because of their nationality or home country under European Union rules.
However holidaymakers have accused Disneyland Paris of blocking their access to cheap deals available to those in France and Belgium, the FT said.
Disneyland Paris said that it ran discounts at certain times and in certain markets to try and attract guests throughout the year. “When purchased directly with Disneyland Paris, the cost of a basic resort package — without promotional offers — is identical across all markets, give or take exchange rates,” a spokesperson for Disneyland Paris said. It added that customer can request to book using promotions outside their local market if they choose.
