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Daily Mirror
Daily Mirror
National
Lucy Marshall

Disgusted mum calls for 'filthy' play centre covered in dust and litter to be shut down

A furious mum has called for a popular children's play centre to be closed down because it is "filthy".

Appalled Rachel Moore said Buccaneer's Bay, in Sheffield, was blighted by dust and litter during her visit last Wednesday, April 6.

The soft play area on Baxter Road was recently refurbished and boasts a large pirate-themed activity frame, games, rides and a bouncy castle, reports Yorkshire Live.

And while it promises children a "fun day out", the venue has been called out numerous times for a lack of cleanliness, with some visitors vowing to "never return".

Ms Moore said she reported what she found on Wednesday to environmental health officials.

The "appalled" woman said Buccaneer's Bay, in Sheffield, was blighted by dust and litter (Rachel Moore/MEN Media)
Dirt and faulty netting at Buccaneer's Bay children’s soft toy centre on Baxter Road, Sheffield, on 6 April 2022 (Rachel Moore/MEN Media)

"So we haven't been to Buccaneer's Bay since the big ones were little ones, and it clearly hasn't been cleaned since then," she said in a widely-shared Facebook post.

"We lasted half an hour since we weren't going to have lunch there.

"Bottle tops, elastic bands, and sweet wrappers, all in the baby area for my ever-curious baby to put his mouth, loose netting to chew, and dust! Well, the dust was immense."

A large number of people on social media agreed with Ms Moore, but some who visited the following day reported it had been cleaned up.

Broken netting at the soft play centre (Rachel Moore/MEN Media)

In response Buccaneer's Bay said: "Thank you for bringing this to our attention. This is not the standard that management want and we will be definitely doing something about this and speaking with staff.

"We had a deep clean planned during Easter for when we were closed for the Sunday for the areas like the top of the tunnel. But the other areas that are accessible to staff should not be like that."

The owner added: "Although these pictures look bad, I can assure customers that the kitchen is definitely nothing like this and we did get a rating of five from Environmental Health, which we would not have not have got if it was similar."

A deep clean has since been conducted (Rachel Moore/MEN Media)

On Thursday morning (April 7) the owner confirmed that a deep clean had been conducted at the play area.

Buccaneer's Bay posted on its Facebook page: "We would like to let all our customers know that Salvin's Cleaning Company have been in to do a deep clean before we are open today.

"We are also setting up for a cleaner to come in every morning to clean before we open so that this is maintained."

Commenters confirmed the play centre is looking "so much better" since the clean.

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