An Argos customer has accused a delivery driver of breaching data protection laws to obtain her number and texting to ask "if she is single".
Katie Norfolk, from Hessle, East Yorkshire, shared a screenshot of a text allegedly from the driver, which she received on Monday.
The message explains that the sender "came and delivered to her house" earlier in the day, before going on to ask the "wild question".
A horrified Katie shared her experience with Argos on social media yesterday.
After she did the customer service team vowed to refer it for further investigation.
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The photo shows the conversation between Katie and the alleged Argos employee.
At 5:22pm, she receives a message saying "Hey", to which Katie asked "Who's this?"
"Please can you tell me who this is as I don't have your number stored."
The response reads: "I came and delivered to your house earlier today."
"I have a wild question to ask you I was just wondering if you were single?"
After Katie did not respond, the alleged delivery man sent a follow up message with a question mark.
Katie shared the messages with Argos, saying: "Reporting this as a GDPR breach.
"May lead to this man getting nasty, he now has my number, name, address and came into my house to deliver the item.
"I don't know his motives; he could get malicious or share my details elsewhere!
"Yesterday I received a delivery, I opened the door and asked for this to be placed in the living room, that was all I said, closed the door, done.
"At 5pm I receive a text saying 'hey'. I ask who this is numerous times.
"Only to discover your delivery driver in the Argos lorry and uniform, has stolen my private phone number and proceeded to message me inappropriately.
"This member of staff now has my name, address and phone number, I do not feel safe knowing my data was accessed so easily and I am concerned as when I report this breach in GDPR he may react negatively.
"I am completely disgusted in both incidents of service."
Shocked Facebook users responded to the post.
Louse Victoria wrote: "Wow very wrong. Sounds like Argos aren't too fussed, poor customer service."
Charlie Gilson wrote: "This is a gross breach of confidentiality and Argos are to be held accountable, clearly a poor vetting on delivery drivers for a start.
"Hope you get this problem solved and at least some form of compensation."
Argos' social media team also responded, saying: "The investigation itself would be outside the scope of what our Social Media team can advise on.
"What I will be doing is getting all the relevant information reported to the correct team so that an investigation can be carried out."
GDPR states that any information that can indirectly or directly identify someone falls under the GDPR regulation.
The regulation states: "The protection of natural persons in relation to the processing of personal data is a fundamental right."
Under the regulation, personal phone numbers are seen as personal data and therefore are expected to be protected.
An Argos spokesperson said: "We are in touch with the customer and are investigating."
