A disabled man said he had to be carried up "28 flights of stairs" by neighbours after the lifts in his tower block were suddenly turned off without warning.
Paul Alexander Shelborne said he returned home to his flat in Mill View, Toxteth, to find the lifts of the 15 storey high rise building not in use.
The 54-year-old claims residents were told the lifts were out of use because a surcharge had allegedly not been paid.
A notice, appearing to be from Regent Property Management and shared with the ECHO, reads: "Due to a substantial Service Charge arrears position at the development both the odds and even floors lifts have been switched off effective Monday 14th October 2019.
"This is due to an inability to make payment to the current lift contractor for repairs dating back to January 2019."
It said it was working to get lifts back working "as soon as possible".
Meanwhile a notice that the lifts are "out of order" was taped to the lift doors in the building.
Mr Shelborne, who suffers with arthritis and has survived two heart attacks, told the ECHO: "I think it's totally out of order.
"They've said they're not going to fix the lifts until they've been paid.
"I don't know how I'm going to leave or get out, I live on my own."
Mr Shelborne, who has lived in the building for six years, said he had to be carried by neighbours up 28 flights of stairs and said he is fearing the worst if there was an emergency.
He said: "I think it's wrong, I've never once missed my rent. Everyone is just left in limbo at the moment, but what if there's an emergency?
"You've only got to look to places like London and Grenfell Tower to worry."
A mother-of-two also claimed she had struggled to get to her home.
Samira Montini, 35, said her four-year-old and eight-year-old daughters live with her and her husband on the top floor and have already all had to climb the 15 storeys twice.
She said: "It's a really sad situation."
Regent Property Management has been approached by the ECHO for further information.
In the letter posted to tenants, the company said: "We are doing all that we can to remedy the situation as soon as possible [we] are reliant upon payment in full of service charges arrears by leaseholders.
"We sincerely apologise for the inconvenience caused."
