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Daily Mirror
Daily Mirror
Zoe Forsey

Devastated postie refuses to do her rounds until 'embarrassing' £65 haircut is fixed

A postie said she couldn't face doing her rounds after an "embarrassing" haircut.

Rachel White, 20, spent £65 and four and a half hours having her locks cut and coloured at Arista Hair and Beauty salon in Nelson, South Wales.

But when she got home her cousin was shocked at the style and told her to go and look in the mirror.

Rachel was horrified to see long strands of hair hanging down from the blunt and wonky cut.

Her cousin had to trim her hair before she would go to work to complete her postal rounds.

She didn't really look at the cut until she got home (WALES NEWS SERVICE)

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Rachel admits she didn't check her hair before she left, saying: "I didn't think twice about not looking at the result because I'd been in there so long."

She added: "I'd only asked for a trim so wasn't expecting to see much change but as soon as I got home my cousin said: "You need to look in the mirror, your hair isn't even."

"So I washed it first and styled it my own way but there was no denying how bad the hair cut was." 

Her cousin did her best to fix it (WALES NEWS SERVICE)
She claims it was really wonky (WALES NEWS SERVICE)

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Outraged, she decided to share snaps of her haircut on Facebook .

Rachel, of Edwardsville, Merthyr Tydfil, said: "I posted the worst pictures to warn others about my terrible experience.

"I received a message from the salon telling me to come back and they'd fix it but they didn't apologise.

"No way was I going back there."

Staff at another salon nearby offered to fix her hair for free but the original cut and the correction means the style is now much shorter than she wanted.

She said: "Aura were kind to help and they have done well to fix what they could but I've had to have so much cut off I'm still so unhappy.

"My hair is now about 3 inches shorter than what I asked for.

"I won’t be able to wear my hair down for a very long time as it's embarrassing.

She says the hairdresser offered to fix it for her but she didn't want to go back there (WALES NEWS SERVICE)

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"It's really knocked my confidence and I won't be taking selfies until its all grown back."

A statment from Arista said: "We are currently taking detailed legal advice concerning the slanderous and defamatory remarks made by a customer concerning professional services obtained at our salon.

"We are also taking advice from the Police regarding published threats to our business and livelihood and damage to our reputation as a professional salon.

"Therefore we are unable to make any detailed comment at this time other than to say this lady was given every opportunity to return to our salon to discuss her concerns and for us to view the alleged styling concerns, she was offered a full refund also despite us not having the opportunity to view for ourselves the alleged errors in person.

"The lady left our salon happy and paid in full at the time of the styling."

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