ATLANTA _ Delta Air Lines is canceled 300 flights Tuesday morning as it attempted to recover from a computer outage that wreaked havoc on its operations Monday.
Atlanta-based Delta ended up canceling about 1,000 flights Monday after a loss of power led to a computer outage affecting its flights worldwide. Even after its computer systems were up and running again, the cancellations and delays have continued.
Travelers should check their flight status on Delta's website or its app, and can rebook via the website, the airline said. Delta is waiving certain change fees for customers who were scheduled to travel Monday or Tuesday and want to change their travel plans to later in the week.
Delta is also giving $200 in travel vouchers to those whose flights are canceled or whose flights are delayed more than three hours.
Delta's senior vice president of operations, Dave Holtz, said in a written statement that the airline is "still operating in recovery mode."
"We are sorry for what many of our customers have experienced over the past 24 hours, including those who remain at airports and continue waiting for their flights," he said, adding that the airline expects additional delays and cancellations.
Delta CEO Ed Bastian apologized in a video message Monday for the inconvenience to customers.
The computer system failure happened after a power outage in Atlanta that began at about 2:30 a.m. Monday morning, according to Delta.
"Following the power loss, some critical systems and network equipment didn't switch over to Delta's backup systems. Delta's investigation into the causes is ongoing," the company said in a written statement.
Georgia Power spokesman John Kraft said a failure overnight of Delta's switch gear equipment caused the outage. He said other Georgia Power customers were not affected because it was an issue with Delta equipment.
