NEW DELHI: Instead of visiting the zonal headquarters, Delhiites will soon be able to access municipal services near home through 2,166 common service centres (CSCs).
Municipal services such as registration of birth and death, property tax filing and e-mutation, health trade and factory licence payment, and community hall booking will be available at these centres.
North Delhi Municipal Corporation has signed a memorandum of understanding (MoU) with CSC e-Governance Services India Ltd to open 816 service centres where 15 municipal services will be offered. Similarly, East Delhi Municipal Corporation (EDMC) will open 782 centres. South Delhi Municipal Corporation has also signed an agreement to make its services available through 568 centres in all 104 wards.
EDMC mayor Shyam Sundar Aggarwal said dozens of services would be accessible at the centres at nominal charges. “We have made it mandatory to put the rate list prominently and if any one is found to be charging extra, a fine of Rs 5,000 will be imposed,” he said, adding that some of the centres were being operationalised and all 782 units would be opened in the next one month.
The mayor said the list of the centres would be made available to the area councillors so that local people could easily avail of the benefit of the scheme. Each ward will have approximately 11 centres.
EDMC has fixed the service charges for birth and death registration at Rs 10, tehbazari at Rs 30, property tax return at Rs 50, health trade and factory licences at Rs 80, and veterinary, pet and conversion parking licences and e-mutation at Rs 100.
The north corporation signed an MoU with CSC e-Governance Services India Limited for common service centres last week. “The CSC scheme is one of the mission-mode projects under Digital India Programme of Government of India. CSC Services Ltd has been set up by the electronics and IT ministry and it provides a centralised collaborative framework for delivery of services to citizens through these centres,” a civic official explained.
Mayor Raja Iqbal Singh said, “Delhiites who do not have IT access can avail of multiple municipal services through CSC centres. Now it would be easy for the citizens to get access to municipal services.”
Despite being offered online, many municipal services are still availed of by Delhiites through the manual mode, a civic official pointed out.
