A man who has been virtually stranded without the Internet for close to a day is "absolutely livid".
In the early hours of Wednesday morning the Virgin Media router stopped working in Adrian Bishop's Huntingdon, Cambridgeshire home.
The fault left the 51-year-old without TV and Internet, Cambridgeshire Live reported.
Adrian contacted the company's support team who said the problem would be fixed soon, but after waiting more than a day, the dad had had enough.
"I'm absolutely livid," said Adrian, who lives with his partner and kids.
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"I've been subscribed to Virgin for 10 years now, but the service has been diobolical.
"First they told me the engineers would fix it by 11, then 12, and now it's going to be fixed by 4pm.
"I had to take extra medication to cope with this period of stress.
"The Internet helps keep my mind distracted from anxiety and panic attacks.
"My children, who are 13 and 15 are suffering too. They need the Internet to do their homework."
The Internet outage means Adrian cannot go on eBay to look for iPad parts, as he regularly does.
According to istheservicedown.co.uk , during the past two weeks Virgin Media has stopped working for thousands of people.
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In London, there have been 2,731 reports of outage and issues to do with the services.
The site also says there have been 37 reports in Cambridge, while Huntingdon, where Mr Bishop lives, had also been affected.
The family notified Virgin Media of the problem last night, according to a spokesman.
He said: "We were only notified at 11pm last night that there was an issue with their service.
"An engineer is visiting the property before 4pm today."
Right before publishing, a spokesman added: "We can confirm that a network engineer in the area has now fixed the issue affecting his services. The was due to a damaged cable. We have spoken to the customer directly and he is happy with the outcome.
"Considering this was only raised late last night, our engineer team has resolved this really quickly."
