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The Guardian - UK
The Guardian - UK
Business
Hilary Osborne

Cyber Monday – get the best deals and know your online shopping rights

The Amazon fulfilment centre in Hemel Hempstead
The Amazon ‘fulfilment’ centre in Hemel Hempstead. Shoppers are expected to spend almost £1bn online. Photograph: Nick Ansell/PA

Before Black Friday hit the UK there was Cyber Monday – the first Monday after the last pay day before Christmas and far enough before the festivities begin for your deliveries to arrive in time. Click and collect means you can be much more last-minute about your online shopping, but retailers are still expecting a bumper day.

Here is a round-up of some of the deals on offer, as well as some things to remember when shopping online.

Cyber Monday deals

Amazon has £13.99 off a VTech Baby First Steps baby walker until midday.

There’s 30% off at Amazon when you buy two games from a selection and use the code 2GAMES30.

Argos has £70 off an iPad Air 16GB in grey.

Currys has £70.49 off a Bosch Tassimo Amia TAS2002gb hot drinks machine in black.

Currys has £60.99 off a Nutri Ninja slim QB3001 blender in black.

Currys has £10 off a Fitbit Flex Activity and Sleep wristband.

Denby has up to 50% off dinner services and free delivery on all orders. Deals include £110 off a Greenwich 16-piece dinner service.

Dyson has up to £150 off vacuum cleaners, including a DC41Mk2 Multi Floor cleaner.

Halfords is offering up to half price off selected kids bikes, plus an additional 10% off.

John Lewis has £70 off a Nespresso EN520 Lattissima coffee machine by De’Longhi, in white + £75 worth of vouchers to buy coffee.

John Lewis has £30 off an Apple iPad mini 2, 32GB in grey.

Tesco is offering PS4 bundles from £249.

Waitrose Kitchen has 20% off all purchases until midnight with the code Black2015.

Shopping online – what you need to know

  • You are allowed to change your mind and cancel an order at any point from the day you place it up until 14 working days from the day after it is delivered. Do so in writing – by email or letter.
  • This doesn’t apply if you have had an item made to your specification or personalised – for example, you have had someone’s name put on a football shirt.
  • The retailer cannot insist that items are returned in their original packaging. If you had to get them out of the packet to inspect them, that is OK.
  • The retailer’s terms and conditions should tell you if you are responsible for paying to return an unwanted order, so if you have any doubts before you press “buy”, make sure you have checked this out.
  • If you’re spending more than £100 it is sensible to use a credit card because it gives protection that you don’t get with a debit or prepaid card or PayPal. Under section 75 of the Consumer Credit Act the credit card provider is jointly liable if something goes wrong, so if you place and pay for an order with a company that goes bust before you get your delivery you can claim your money back.
  • Debit and prepaid card providers do offer a voluntary protection scheme called chargeback which applies on smaller sums. You can find out more about section 75 and chargeback here.
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