The “fiery” owners of a takeaway have earned a cult following with their savage replies to those unhappy with their meals.
Trinidad Roti Shop in Harlesden, London, does not appreciate some of the criticism posted by some of its customers.
Some diners posted negative reviews on Google, earning them three out of five stars.
One person, whose review was littered with spelling mistakes, said: “If that was a roti then you haven't had a proper roti yet, I am shooked at the lack of ingredients used apart from the fact it felt like I was eating dry bread and even my hot sauce couldn't spice it up.”
The owner replied: “Taste is subjective unlike your spelling. Probably your autocorrect hates you like rest of the Universe.”
Another, known as Pistachio, slammed: “The food is ok but every time I interact with them, whether face to face or over the phone, I’m blown away by the unnecessary attitude, after asking them basic questions.
“I’d say their customer service is the worst in north west. For that reason I’m officially through with them. Been a long time coming. I’m surprised they’re still up and running tbh.”
The owner replied: “Honestly Pistachio you keep on asking the same questions every time so we're actually quite pleased you've moved on to traumatise other establishments.”
One reviewer complained of a "dry" mutton roti and declared: "Go McDonald's instead of buying this rubbish."
But the sassy owner hit back with: "The phrase 'stay in your lane' applies to this review."
Another reviewer who was unimpressed with his meal was simply told: “You've got options to shop elsewhere.”
Several customers also posted positive reviews and were delighted with their meals from the popular restaurant.
Trinidad Roti Shop came to the attention of writer Simran who shared a selection of the reviews on her social media page, writing: “Looking for roti shops and I can’t with this place and their responses to bad reviews.”
One follower replied saying: “They get five stars for their comebacks.”
Another replied: “Omg I’m crying at these responses from the owner.
“Why are we like this?”
Others pledged to visit the establishment so they could experience the owners’ retorts first hand.
In response to a positive review, the owner added: “Unfortunately some of the sad folks who post negative reviews have another agenda and more than likely have never been to the Caribbean or even our restaurant.
“I tend to ignore the haters as evolution will inevitably remove them from the gene pool.”
